Frequently Asked Questions (FAQ)

Cosmed Trade LTD — Official Candela Medical Distributor in Israel

Here you’ll find the most common questions from aesthetic clinic owners, dermatologists, and medical center managers across Israel.

All answers are based on official Candela Medical data, clinical research, and our extensive experience in Israel (since 2018).

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About the Company and Distribution

Who is the official distributor of Candela Medical in Israel?
Cosmed Trade LTD has been the official and exclusive distributor of Candela Medical in Israel since 2018. We work directly with Candela headquarters in the USA and supply only genuine equipment with complete documentation packages and certification.
Cosmed Trade — Your Official Candela Medical Representative in Israel
We customize partnership terms for each clinic. Complete contact details are in the website header and “Contact Us” section. Coverage spans the entire country.
Why Partner with Cosmed Trade?
Cosmed Trade delivers:

  • Full factory warranty plus extended distributor coverage
  • Complimentary physician training with international certification
  • Comprehensive marketing support
  • Rapid genuine service and in-stock spare parts throughout Israel
  • Trade-in program

Clinics typically recover investment within 8–14 months.

What Guarantees Does the Official Candela Distributor Provide?
Candela’s factory warranty (1–2 years) plus extended Cosmed Trade coverage. Original spare parts and consumables guaranteed throughout operational life.
Genuine Candela Equipment with Full FDA and CE Certification?
Absolutely. Each device comes with original FDA (USA) and CE (EU) certificates and Israeli Ministry of Health approvals. Never grey market or refurbished devices.
Where Can You Purchase Genuine Candela Laser Equipment in Israel?
Only from Cosmed Trade LTD — the only way to get authentic equipment, full warranty, training, and manufacturer-backed service.
How to Contact the Official Candela Medical Distributor in Israel
WhatsApp (button in the website header) or direct phone call to our listed number. Alternatively, submit your inquiry through the “Get a Consultation” form on our website.
Cosmed Trade: Nationwide Service and Technical Support
Service center throughout Israel. On-site engineer visits, preventive maintenance, emergency repairs, and calibration anywhere in the country.

Services and Clinic Support (B2B)

What Candela Laser Training Programs Does Cosmed Trade Offer?
Comprehensive clinical training at your clinic or our demonstration center. Theory, hands-on practice, treatment protocols, and marketing. Official Candela Medical certificate upon completion.
Does Cosmed Trade Provide Marketing Support?
Yes. Professional before/after photography and video content, advertising templates, Instagram and website materials, and patient acquisition strategies.
How Does Cosmed Trade Support New Aesthetic Clinics?
Comprehensive “Turnkey Launch” package: equipment selection, professional training, marketing strategy, ongoing support. Most clients launch new service lines within 4–6 weeks.
Is There a Trade-In Program?
Yes. We accept pre-owned laser equipment of any brand, with fast, complimentary assessment.
How Quickly Is Candela Equipment Delivered and Installed?
Shipment from USA or Europe: 7–14 business days. Installation and calibration: 1–3 days of arrival.
What Service and Maintenance Does the Official Distributor Provide?
Complete coverage: scheduled preventive maintenance, emergency repairs, calibration, consumable or applicator replacement. Candela-certified engineers, only original components.
What Are the Typical Maintenance Costs?
Maintenance costs are customized based on equipment model, usage intensity, and chosen package (standard or premium). Multiple budget-friendly options available.

Applications and Clinical Results

Best Laser Systems for Acne and Post-Acne Treatment in Israel
Active acne — Vbeam Pro. Post-acne scarring/textural concerns/hyperpigmentation — PicoWay + Nordlys or Matrix RF. Visible improvement after 3–4 sessions.
How to Effectively Treat Pigmentation, Melasma, and Post-Inflammatory Hyperpigmentation
PicoWay picosecond laser (532 nm and 1064 nm). Fragments pigment while preserving surrounding tissue. Suitable for all skin types including darker phototypes.
Laser Skin Rejuvenation in 2026: Which Candela Technologies?
Leading platforms:

  • Matrix RF — deepest rejuvenation and skin tightening
  • Nordlys (fractional non-ablative + IPL) — versatile multi-indication
  • PicoWay Resolve — collagen remodeling

All with minimal recovery time.

Treating Vascular Skin Conditions: Vbeam or IPL?
Vbeam Pro (595 nm) — gold standard for rosacea, spider veins, port-wine stains. Nordlys IPL — for combined concerns.
Tattoo Removal with PicoWay
Fragments complex multi-colored tattoos (green, blue, red) in fewer sessions with significantly reduced scarring risk.
Body Contouring with Candela Systems
Nordlys with specialized body applicators — contouring, fat reduction, skin quality enhancement.
Treating Scars, Keloids, and Stretch Marks with Candela Lasers
Optimal results from Matrix RF (deep RF microneedling) and Nordlys (fractional mode). After 3–5 treatments, noticeable improvements in skin texture and color uniformity.

Comparisons and Equipment Selection

Candela vs. Cynosure, Lumenis, Alma: Why Choose Candela?
Candela offers the superior combination of clinical efficacy, safety profile, patient comfort, and rapid ROI. Most extensive evidence base and highest reliability ratings in the industry.
Which Candela Equipment for a New Clinic?
Starter configuration:

  • Gentle Pro or GentleMax Pro (hair removal)
  • Vbeam Pro (vascular treatment and acne)
  • Nordlys (versatile multi-indication platform)

Covers approximately 80% of the most requested procedures.

How Does Candela Equipment Help Increase Clinic Revenue?
High procedure margins (typically 2,500+ NIS per session), broad treatment range, and quick ROI. Most clients recoup investment within 8–14 months.
What Is the Complete Cost for a Full Candela System Setup?
Pricing varies by selected models and configuration. Submit your requirements for a personalized proposal with precise pricing and ROI projections.
How Quickly Does Candela Equipment Pay for Itself?
With 12–15 procedures weekly, ROI within 8–14 months. We provide detailed financial projections customized to your practice.
Marketing Support from Cosmed Trade
Comprehensive materials package (before/after images, video, marketing copy) and advertising campaign setup. Stable patient volume within 1–2 months of launching new services.

Service, Operation and Safety

Warranty and Post-Warranty Maintenance
Factory warranty 1–2 years with extension options. Post-warranty service packages with fixed, transparent pricing.
How Often Should Laser Equipment Undergo Preventive Maintenance?
1–2 maintenance visits annually depending on procedure volume. Extends lifespan and ensures consistent performance.
Where to Purchase Genuine Candela Applicators, Parts, and Consumables?
Only through Cosmed Trade. We maintain inventory of the most frequently needed consumables.
Is Candela Equipment Safe? FDA and CE Certification?
All Candela platforms carry FDA and CE certification, supported by thousands of clinical studies. Among the safest aesthetic devices globally.
Typical Recovery Period Following Candela Procedures?
Most procedures (hair removal, Vbeam, PicoWay, Nordlys) require no downtime or minimal recovery (1–2 days of mild erythema).

Nordlys®

What Is the Nordlys Platform?
Candela’s premier multi-platform system: IPL + Nd:YAG + fractional non-ablative. Over 20 different procedure types: acne, vascular, pigmentation, rejuvenation, and hair removal.
Nordlys — The “All-in-One” Universal Platform: What Procedures?
Acne, rosacea, spider veins, pigmented lesions, photoaging, scars, stretch marks, non-ablative rejuvenation, and light hair removal.
Nordlys vs. Multiple Separate Devices?
Replaces 3–4 separate devices, saving clinic space, reducing capital investment, minimizing staff training. Superior ROI.
Is Nordlys Appropriate for a New Aesthetic Clinic?
Ideal choice. Comprehensive solution for clinics launching or expanding, with rapid return on investment.
How Many Applicators for the Nordlys System?
Up to six different applicators (IPL, Nd:YAG, fractional, and specialized modules) for maximum clinical flexibility.
Nordlys: Treating Acne, Vascular, Pigmentation, and Rejuvenation on a Single Platform
Exactly. Why Nordlys remains the most popular choice among Israeli aesthetic clinics in 2026.

PicoWay®

What Is the PicoWay Laser and How Does the Technology Work?
Candela’s advanced picosecond laser: 532 nm, 1064 nm, and 785 nm. Ultra-short pulses fragment pigment particles and tattoo ink into microscopic components naturally eliminated by the body.
PicoWay for Multi-Colored Tattoos: All Skin Types?
Yes. Removes all tattoo colors (including challenging green, blue, and red pigments) across all skin phototypes, including darker skin tones.
PicoWay for Pigmentation and Melasma: How Many Sessions?
Usually 3–6 sessions spaced 4–6 weeks apart. Visible improvement apparent after the initial treatment.
PicoWay vs. Traditional Q-Switched Lasers?
Faster, safer removal with substantially reduced risk of post-inflammatory hyperpigmentation and scarring.
Does PicoWay Stimulate Collagen Production?
Yes. Resolve and Resolve Fusion handpieces trigger neocollagenesis for additional skin rejuvenation benefits.
PicoWay Resolve and Resolve Fusion Handpieces?
Resolve — pigmentation correction and general rejuvenation. Resolve Fusion — deeper tissue remodeling, scars and texture irregularities.
Is PicoWay Safe for All Skin Phototypes?
Completely safe thanks to picosecond technology and sophisticated energy delivery control mechanisms.

Gentle Pro Series / GentleMax Pro

Gentle Pro — The Gold Standard in Laser Hair Removal?
Fact. Gentle Pro (Alexandrite + Nd:YAG) is the most thoroughly studied and internationally recommended laser for permanent hair reduction.
Gentle Pro for Hair Removal: Effective on Dark and Tanned Skin?
Absolutely. Dual-wavelength architecture (755 nm and 1064 nm) works across all phototypes, including skin type VI.
GentleMax Pro: Why It Remains the Superior Hair Removal Laser in 2026
Unmatched power output, integrated DCD cryogenic cooling, and proven safety across millions of treatments worldwide.
How Many Gentle Pro Sessions for Permanent Hair Reduction?
Typically 6–8 sessions spaced 4–8 weeks apart.
Gentle Pro Cooling System: How It Enhances Patient Comfort?
DCD cryogen spray before each laser pulse essentially eliminates procedural discomfort.
Gentle Pro Coverage: Face, Body, and Sensitive Areas
Suitable for all areas: facial hair, underarms, bikini zones, lower legs, and back.

Vbeam®

What Is Vbeam Laser Technology and What Conditions Does It Treat?
Vbeam is a pulsed dye laser (595 nm) — the international gold standard for vascular skin lesion treatment.
Vbeam Pro — Gold Standard for Vascular Treatment in Israel 2025–2026
Confirmed. Latest, most powerful iteration with enhanced cooling and superior precision.
Vbeam for Vascular Conditions: Rosacea, Spider Veins, Port-Wine Stains, Angiomas
Effectively eliminates all vascular lesion types in 2–4 treatment sessions.
Vbeam Perfecta vs. Vbeam Pro?
Vbeam Pro offers significantly greater power output, faster treatment times, and superior patient comfort.
Treating Acne and Post-Acne with Vbeam?
Reduces inflammation, targets acne-causing bacteria, and improves overall skin texture.
Timeline for Visible Results After Vbeam Treatment
Improvement visible within 1–2 days post-treatment, optimal results over 2–4 weeks.

Matrix™

What Is Matrix RF and How Does the Technology Function?
Advanced RF microneedling platform with proprietary Depth Intelligence™ technology. RF energy delivered with precision to specific tissue depths.
Matrix Pro, Sublime, and Sublative Applicators?
Matrix Pro — deep microneedling for significant remodeling. Sublime — skin lifting and tightening. Sublative — fractional rejuvenation and resurfacing.
Matrix RF for Skin Rejuvenation Without Surgical Intervention?
Absolutely, without significant downtime or unnatural-appearing results.
How Does Depth Intelligence™ Work in Matrix?
Continuously measures skin electrical resistance and automatically adjusts energy delivery for optimal safety and clinical efficacy.
Matrix for Scar Management: Post-Acne and Stretch Mark Treatment
Delivers excellent results on all scar morphologies and stretch mark indications.

Glacē™

What Is the Glacē Treatment and Why Is It Called “Glass Skin”?
Next-generation hydrodermabrasion delivering “glass skin” results: luminosity, smoothness, and deep hydration.
Glacē Deep 2: Hydrodermabrasion + Cupping Massage + LED Therapy
One complete treatment replaces three separate skincare modalities.
Glacē Advantages Over Traditional Hydrafacial and Microdermabrasion?
Superior deep pore cleansing, intensive hydration delivery, and integrated LED light therapy without epidermal trauma.
Glacē: Ideal Candidates and Contraindications?
Suitable for most patients (acne-prone skin, dull complexions, enlarged pores). Minimal contraindications.
Glacē Treatment Frequency for Maintaining Glass Skin Results
Optimal results maintained with treatments every 2–4 weeks.

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